Privacy Policy

This Privacy Policy governs the manner in which Roanuz Softwares Private Limited ("Roanuz," "we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.footballapi.com website (the "Site") and the Football API products and services made available through it (collectively, the "Services"). By accessing the Site or using the Services, you agree to the practices described in this Privacy Policy.

This Privacy Policy applies to the Site, the Football API, related developer tools, consoles, dashboards, and any other product or service offered by Roanuz Softwares Private Limited in connection with footballapi.com.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register for an account, request a demo, subscribe to a plan, fill out a form, make a payment, contact our support team, or otherwise engage with features and resources we make available on our Site. The information we may collect includes, as appropriate:

• Name, email address, phone number, and country of residence
• Company or organisation name, job title, and business use case
• Billing address, GSTIN or tax identification number, and transaction details
• Account credentials, API keys, and developer console preferences
• Records of correspondence with our sales and support teams

Users may visit our Site anonymously. We will only collect personal identification information that Users voluntarily submit to us. Users may decline to provide personal identification information at any time, except that doing so may prevent them from registering an account, completing a purchase, or accessing certain features of the Services.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site or Services. Non-personal identification information may include the browser name, device type, operating system, language preferences, Internet service provider, referring and exit pages, time stamps, and other technical information about a User's means of connection to the Site. For API consumers, we may also log endpoint usage, request volumes, response times, error rates, and similar operational metrics needed to deliver, secure, monitor, and improve the Services.

Web Browser Cookies

Our Site may use cookies and similar tracking technologies to enhance the User experience. Cookies are small files placed on your device for record-keeping purposes and, in some cases, to track information about your interactions with our Site. We use cookies to remember preferences, keep you signed in, understand how the Site is used, and measure the performance of our marketing. You may set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the Site may not function properly if cookies are disabled. For more details on our use of cookies and how to manage them, please refer to our Cookie Policy.

How We Use Collected Information

Roanuz Softwares Private Limited may use Users' information for purposes including, but not limited to:

• Providing and operating the Services: Creating and managing accounts, authenticating API requests, provisioning plans, and delivering the Football API data feeds and related tools.
• Personalising User Experience: Tailoring our Site's content, documentation, and recommendations based on aggregated information about how Users engage with the Services.
• Communications: Sending transactional messages, service announcements, security alerts, periodic newsletters, and other communications relevant to your account or the Services.
• Transaction Facilitation: Processing subscriptions, renewals, invoices, refunds, and other payments through secure third-party payment processors.
• Customer Support: Responding to enquiries, troubleshooting integration issues, and improving our support workflows.
• Marketing and Analytics: Delivering personalised marketing communications, measuring campaign performance, and conducting research and analytics using third-party marketing and analytics tools.
• Security and Fraud Prevention: Detecting, investigating, and preventing abuse, unauthorised access, and other malicious activity affecting our Site and Services.
• Legal and Regulatory Compliance: Meeting our obligations under applicable laws, responding to lawful requests from public authorities, and enforcing our terms and policies.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, along with reasonable security measures, to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, account credentials, API keys, transaction information, and any other data stored on our Site or within the Services. These measures include encryption of data in transit, access controls for internal systems, regular security reviews, and the use of trusted infrastructure providers. While we work hard to safeguard your information, no method of transmission over the Internet or method of electronic storage is fully secure, and we cannot guarantee absolute security.

Payment Processing

Subscriptions and other purchases on footballapi.com are processed through reputable third-party payment processors. When you make a payment, your card details and other sensitive payment credentials are submitted directly to and handled by the payment processor in accordance with their own privacy and security practices. Roanuz Softwares Private Limited does not store full payment card numbers on its own systems. We retain only the transaction metadata required for billing, accounting, tax, and audit purposes.

Data Retention

We retain personal information for as long as is necessary to provide the Services, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will either delete it or anonymise it so that it can no longer be associated with an identifiable User. Specific retention periods vary based on the type of information and the purpose for which it was collected.

Sharing Your Personal Information

We do not sell, rent, or trade Users' personal identification information to others. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, email delivery, analytics, and customer support, under appropriate confidentiality and data protection obligations.
• Business Partners and Affiliates: With affiliates and partners where necessary to deliver the Services, subject to this Privacy Policy.
• Legal Requirements: When required to do so by applicable law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of Roanuz, our Users, or others.
• Business Transfers: In connection with a merger, acquisition, financing, reorganisation, or sale of all or a portion of our business, in which case personal information may be transferred as part of the transaction, subject to this Privacy Policy.
• Aggregated or De-identified Information: We may share aggregated demographic or usage information that is not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy and customer service policies, and any browsing or interaction on those sites is subject to their own terms and policies.

International Data Transfers

Roanuz Softwares Private Limited is headquartered in India and operates globally. By using the Services, you understand that your information may be transferred to, stored in, and processed in India or in any other country where Roanuz or its service providers maintain facilities. We take reasonable steps to ensure that any such transfers are carried out in accordance with applicable data protection laws and that adequate safeguards are in place to protect your information.

Your Rights

Subject to applicable law, you may have certain rights with respect to the personal information we hold about you, including the right to access, correct, update, or request deletion of your personal information, the right to object to or restrict certain processing, the right to withdraw consent where processing is based on consent, and the right to data portability. To exercise any of these rights, please contact us at contact@roanuz.com. We will respond to your request within the timeframes required by applicable law. Please note that we may need to verify your identity before fulfilling certain requests.

Children's Privacy

The Site and Services are intended for use by businesses, developers, and other adult Users. We do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

Marketing Communications

You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions included in those emails or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional or service-related messages, such as billing notices, security alerts, and changes to our terms and policies.

Google AdSense and Third-Party Advertising

Some advertising on the Site may be served by Google or other third-party advertising networks. Google's use of the DART cookie enables it to serve ads to Users based on their visits to our Site and to other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, or physical address. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://policies.google.com/technologies/ads.

Changes to This Privacy Policy

Roanuz Softwares Private Limited reserves the right to update or modify this Privacy Policy at any time. When we do, we will revise the "last updated" date at the bottom of this page and, where appropriate, provide additional notice through the Site or by email. We encourage Users to review this page periodically to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy from time to time and become aware of any modifications.

Your Acceptance of These Terms

By using this Site or the Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site or Services. Your continued use of the Site or the Services following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes. Please also review our Terms of Use and API Terms of Use, which establish the use, disclaimers, and limitations of liability governing the use of our website and APIs.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Roanuz Softwares Private Limited
FootballAPI
4th Floor, 284/1B, OMR Perungudi
Chennai, Tamil Nadu 600096
India
contact@roanuz.com